<aside> 🔥

Join us as an Account Manager and be at the forefront of reshaping online shopping for merchants and consumers alike.

</aside>

<aside> ℹ️

🤝 Permanent & full time contract

💮 Required experience: +3 years at either start up or scale up

🌍 Location: Paris HQ

Perks & Benefits @ JUST

</aside>

What is the focus of the role?

JUST is looking for an Account Manager to support a portfolio of high-growth D2C and omnichannel brands (such as Jott, Soeur, From Future, Jimmy Fairly, Polène, Oh My Cream!, Papier Tigre, Stronger, etc.) and turn them into true ambassadors of our CRO-driven checkout experience.

🎯 Mission: manage and nurture existing client relationships, identify opportunities to optimize performance, strengthen engagement, and drive long-term growth.

Grow and nurture best-in-class brands in the €5–100M GMV range, driving measurable uplift and long-term partnerships.
Own and expand strategic accounts (≈ €50–250k ACVs) through upsell, cross-sell, and continuous value delivery.
Be the face of JUST for founders, Heads of E-Commerce, and Growth leaders — a trusted partner turning insights into tangible results.

What you’ll do

Street-smart & client-focused: You spot growth opportunities where others see stability. You create ongoing value and strengthen relationships proactively, without waiting to be asked.
Early-stage compatible: You move fast, adapt to changing priorities, and find solutions even without a defined playbook.
Analytical & performance-driven: You understand your clients’ business metrics (GMV, conversion rate, AOV, retention) and turn them into sharp, impactful recommendations.
Customer-success oriented: You set ambitious goals, love seeing your clients grow through your support, and take pride in making their success your own.
Communicative and client-oriented: you adapt your communication to each stakeholder (CEO, CMO, Head of Ops…), ask the right questions to understand their goals, and turn complex topics into clear, actionable insights that drive client success.
Fast learner: You absorb new product, performance, or market knowledge quickly and adjust your approach to stay relevant and valuable.
Problem solver: You listen actively, identify real pain points, and offer creative, actionable solutions that drive results.
Structured follow-up: You naturally manage multiple stakeholders and priorities, anticipate needs, and maintain strong momentum without being pushy.
Confident negotiator: You handle renewals, upsells, and tough conversations with clarity, empathy, and calm confidence.
Charming & relational: You build trust quickly, foster long-term partnerships, and become a true strategic ally for your clients.